3 Questions to Ask an Air Ambulance Provider

If you or a loved one require air ambulance transportation, we understand this can be a stressful, even scary situation. The last thing you want to worry about it is picking up the phone to call around different providers. To expedite your process of finding the right air ambulance provider for your situation, here are some questions to ask:

What medical staff and equipment will be available on the transport?

Rico Aviation, a medical transport company, certified by the state of Texas, New Mexico, and Colorado, requires all of their pilots to have the highest rating, and that all paramedics, nurses, and healthcare personnel have advanced certifications. All medical flight crew members are required to have at least three years of experience in critical care. In addition certified flight crew members, Rico Aviation uses the highest quality equipment to provide patients with the best treatment possible including the Hamilton T1 Ventilator and Zoll X Series monitor.

Will you work with my insurance company to help cover the costs?

While no air ambulance provider can guarantee coverage, make sure that you are choosing a company that is willing to work with your insurance provider to maximize the possibility of reimbursement.

What forms of transportation do you offer? How do I know which is right for me?

A quality air ambulance provider will guide you through steps to determine which mode of transportation is best for your situation. Selecting a company that offers a variety of transportation options is best; Rico Aviation utilizes both fixed wing and rotor wing air ambulances in their medical transport fleet. Read more about the different types of air ambulances here.

For additional help in selecting a quality air ambulance provider, read our article on Crew Certifications Of Quality Air Ambulance Companies.